Your First Appointment

If you are coming in for a fertility consultation, we encourage you to attend with your partner (where applicable), and in such a case, both you and your partner need to be listed on the referral as per Medicare requirements.

What to Bring

• A current referral from your GP or Specialist
• Medicare, DVA and Pension cards
• Your Private Health Insurance details
• Any tests or scans, including blood tests, ultrasounds, X-rays, MRIs or CTs you have had done
• A list of all medications you are on (including prescription, vitamins, supplement or herbal medicines)
• Any relevant correspondence from other specialists who may be involved in your care
• List of any known allergies
• A list of any questions you may wish to ask so you don’t forget on the day

Workers Compensation
If the condition relates to a Workers Compensation claim, please bring your claim number, approval letter for appointment, insurer details, name and contact details of your case manager.

Telehealth Consults
We happily offer telehealth consultations. Please get in touch to arrange an appointment.
If you have booked a telehealth consult via our team, we will send you details of how to connect. If you do not receive these, please call us.

Fees

• We are a private clinic and charge private-practices fees.
• Full payment is required on the day of your appointment for a visit in person. We then send the claim to Medicare on your behalf and you will receive the Medicare rebate directly into your nominated bank account, usually within 2 working days.
• Full upfront payment in advance is required for all Telehealth consultations. You may wish to pay at the time of booking, or we will contact you a week before your appointment to arrange.
• Private health insurance does not cover consultation costs unless you are an inpatient in the hospital.

Cancellations
If you need to cancel an appointment, please telephone our clinic during business hours and allow at least 24 – 48 hours’ notice so that we can offer your appointment time to other patients that are eagerly waiting for a consultation. Same-day cancellations may attract a cancellation fee, which would need to be paid before further consultations are offered.

Post-Operative Appointment
If you undergo a procedure, the necessary post-operative appointments will be scheduled. These are important appointments to monitor your recovery progress and avoid complications.